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Credit Note Generator

Create a credit note to reduce the amount a customer owes (for returns, discounts or corrections), referencing the original invoice.

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How to use the Credit Note Generator

  1. 1Reference the original invoice.
  2. 2List the credited items and amounts.
  3. 3Add the reason.
  4. 4Download the credit note.

Worked examples

Real figures, so you can see what the Credit Note Generator produces before you start.

Crediting a short shipment

Four of forty cases arrived damaged and the customer has already been invoiced for all forty.

Against invoice
INV-0117
Reason
4 cases damaged in transit
Credit
9,600
GST
18%

Result. A credit note reducing what the customer owes by 11,328 including tax, rather than editing the original invoice, which is what keeps the audit trail intact.

Frequently asked questions

When is a credit note used?+

When you need to reduce a previously invoiced amount, such as for returned goods or a billing correction.